I purchased a used UAD-2/Apollo device but the UAD plug-ins that were supposed to be included were not transferred to my UA account. Once the the hardware is registered by the buyer, the plug-ins will be transferred into the buyer's account. UAD plug-ins can only be moved between accounts via this transfer process. All plug-in contained in the System that the hardware is in will be transferred with the hardware. In order to include their additional plug-ins with the transfer, the seller must select 'Transfer Plug-Ins: Yes' on the Transfer form. On the Transfer form, the seller will be asked if they want to include plug-ins: Yes or No.

When a UAD-2 or Apollo device is sold second-hand, the seller will need to fill out the “Transfer” form. I've just purchased a used UAD-2/Apollo device that includes additional plug-ins. If purchasing a used UAD-2/Apollo device that is supposed to include additional plug-ins, make sure to communicate with the seller to confirm that you both understand what plug-ins are to be included with the transfer so there are no surprises. The seller also has the option to include their additional plug-ins with the transfer. These bundles are a great way for new users to get started with UAD plug-ins right out of the box without the need for an additional purchase, and are included even if the previous owner chooses not to transfer additional plug-ins.

If I purchase a used UAD-2/Apollo device, what UAD plug-ins come with it?Īll new and used UAD-2/Apollo products come with an included 'Analog Classics' plug-in bundle free of charge. See below for answers to common questions regarding purchasing a used UAD-2 or Apollo device with additional UAD plug-ins. Click here to see what Analog Classics Bundle will come with your UAD or Apollo device.įor more information on transferring UAD-2/Apollo devices, Click here. Note: All UAD-2/Apollo devices include a free collection of 'Analog Classics' plug-ins which are automatically assigned to the new owner, even if the seller chooses not to transfer any additional plug-ins. If you're planning on purchasing a used UAD-2 or Apollo device that includes additional plug-ins there are a couple of things to take into consideration to ensure that the transfer process goes smoothly. In order to transfer both the hardware and plug-ins to the buyer, the seller must submit a transfer request and specify to include their additional plug-ins. When transferring a used UAD-2 or Apollo device to another user, the seller has the option to include their purchased UAD plug-ins with the transfer.

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